Extending Home Health Providers to Patients

Healthcare delivery is changing

Increased pressure on primary care providers to manage more patients with less time and resources has made it harder for them to deliver the advanced primary care that our nation’s vulnerable adults and seniors need to live their healthiest lives. These pressures, along with increasing preference for in-home care delivery and the proliferation of value-based payment models, have created a once-in-a-lifetime opportunity to reimagine health care delivery for those most in need.

“I value you all . . . I cannot ask for better guardian angels.”

Daughter of Emcara Health patient

We collaborate for better health outcomes

Emcara Health partners with health plans, health systems and value-based provider groups to bring empathic, holistic, home-based advanced primary care to patients with complex needs.

While we can serve as the Primary Care Provider (PCP) of record, we also care for patients as the home-based extension of their office-based PCP. Our multidisciplinary care teams work with community PCPs to ensure that we overcome the complexity and fragmentation that gets in their way, and in the way of better health outcomes for the most vulnerable members of our society.

For eligible patients, Emcara Health services are fully covered by our partners.

Expand your reach and patient understanding

As a value-based primary care provider, we partner with our patients to achieve their goals, realizing better health outcomes and timely preventive care. As part of this focus, our care teams help patients address non-clinical determinants of health – such as social barriers and behavioral health conditions.

24/7 Care Team availability

We’re available whenever we’re needed—nights, weekends, and holidays—to help vulnerable patients even when your office is closed. 

Multidisciplinary board-certified care team

Our care teams help patients navigate the complexity and fragmentation of the health care system. Each of our care teams is physician-led and includes nurse practitioners, physician assistants, registered nurses, social workers, behavioral health care managers and community health workers.

Collaborative care

Our team helps patients with appointment coordination, medication refills, referrals to specialists, test preparation, diet assistance, lifestyle management, and behavioral healthcare.  We do this with an approach that empowers patients to consider their personal goals for health and includes these goals in planning.

Emcara Health supports the entire care continuum

Extended care for patients

We transform how patients manage their health. Our team provides regular reviews of medical history, analyzes treatments, conducts safety checks of patient homes, offers nutritional guidance, and answers questions. By forming a relationship and spending dedicated time with patients, we foster a trusted, extended connection between them and their providers.

Learn how

Improved outcomes for partners

We partner with health plans to deliver primary medical, behavioral, and social care to vulnerable patients. With a variety of engagement models, we can act as either the primary care provider of record for an entire population or assist partners by creating a supportive network of experts for providers to leverage.

Learn more

Better experience and care at home

Delivering Better Patient Experiences

An organization’s Net Promoter Score (NPS) is generated based on responses to the question, “How likely are you to recommend our product to a friend or colleague?” For the last several years, Emcara Health has shattered healthcare industry benchmarks for NPS. In fact, our most recent score of 86 even ranks us above leading consumer and technology brands such as Starbucks and Netflix. Our patients love the way we care.

86 Net Promoter Score

Demonstrating high rate of patient satisfaction

Making Healthcare Easier

When we ask individuals how easy it is to work with their Emcara Health team, the answer is almost always “very easy.” We are simplifying access to care and helping patients get exactly what they need to improve their health and well-being. We want to relieve burdens, not create new ones. We are proud to report that our patients rate us 97 out of 100 for ease of use, based on their interactions with Emcara Health team members.

97% Customer Effort Score (CES)

Showcasing how easy it is to work with us

Always Ready to Care

Our team is available to patients around the clock, even on holidays and weekends. We want patients to feel safe and confident in their ability to stay on top of their health concerns. In addition to increasing peace of mind, 24/7 access also helps to reduce unnecessary ER visits and hospital readmissions. Patients trust us, because when they need us, we are there. No matter what.

24/7/365 Access to Quality Care

Underscoring our commitment to the patients we serve

Enhance Your Impact As a Healthcare Provider