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Aetna Better Health of Florida Collaborates with Emcara Health to Bring Home Based Primary Care to Medicaid Members

The collaboration with Emcara Health expands access to care for Aetna Better Health’s more than 240,000 covered members across Florida.

FRANKLIN, Tenn., October 5, 2022 – Emcara Health, PopHealthCare’s national value-based medical group that delivers advanced in-home primary care for seniors and under-resourced populations, announced today that it is collaborating with Aetna Better Health of Florida, a CVS Health company. The relationship extends Emcara Heath’s comprehensive primary care model – which includes behavioral health and social determinants of health assessments – to adult Aetna Medicaid members.

“For many of our members, including those with chronic and complex conditions, receiving coordinated and holistic health care where they are is essential for improving their health and quality of life,” said Jennifer Sweet, CEO, Aetna Better Health of Florida. “Our new value-based collaboration with Emcara Health will combine direct care delivery, attention to social care needs and 24/7 support to improve health outcomes and reduce cost of care.”

Launching in the Tampa Bay, Orlando and Miami-Dade areas, Emcara Health will deploy physician-led multidisciplinary care teams to provide integrated, person-centered primary care to members in the home or wherever they call home. These teams consist of complex care physicians, community health workers (CHW), nurse practitioners, registered nurses, physical and behavioral health care coordinators, and licensed clinical social workers, all collaborating to address barriers members navigate when it comes to their health, such as behavioral health, transportation, food access, and more.   

“Aetna Better Health of Florida and Emcara Health are like-minded organizations that are passionate about expanding access to comprehensive care for the people who need it most,” says Eric Galvin, CEO of Emcara Health. “The value-based models enable us to better impact patient outcomes by facilitating care focused on the whole person, not just their specific conditions.”

To learn more about partnering with Emcara Health, please contact Allison Unger, Chief Sales Officer at Emcara Health at

About Emcara Health

Emcara Health is at the forefront of delivering a proven model for in-home care solutions. With a passionate team of dedicated healthcare experts, we improve the quality of life for vulnerable populations with health challenges across urban and rural communities. Our integrated suite of in-home care solutions spans advanced primary care, complex care management and treatment, transition of care, and annual in-home assessments. Our physician-led multidisciplinary care teams deliver industry-leading outcomes across the quadruple aim in health care delivery – patient experience, quality, lower cost of care and joy in work. Part of PopHealthCare (a GuideWell Company), Emcara Health is one of the nation’s leading value-based medical groups, focused on the mission of reimagining how healthcare is delivered. For more information, visit

About Aetna Medicaid

Aetna Medicaid Administrators LLC (Aetna Medicaid), a CVS Health company, has over 30 years of experience managing the care of the most medically vulnerable, using innovative approaches and a local presence in each market to achieve both successful health care results and effective cost outcomes. Aetna Medicaid has particular expertise serving high-need Medicaid members, including those who are dually eligible for Medicaid and Medicare. Currently, Aetna Medicaid owns and/or administers Medicaid managed health care plans under the names of Aetna Better Health and other affiliate names. Together, these plans serve approximately 2.8 million people in 16 states, including Arizona, California, Florida, Illinois, Kansas, Kentucky, Louisiana, Maryland, Michigan, New Jersey, New York, Ohio, Pennsylvania, Texas, Virginia and West Virginia. For more information, see

About CVS Health

CVS Health® is the leading health solutions company, delivering care like no one else can. We reach more people and improve the health of communities across America through our local presence, digital channels and over 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day. Follow @CVSHealth on social media.

Media Contact:

Tiffany Pack

Vice President, Marketing and Communications

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